Interviewing Users – Steve Portigal

The author of Interviewing Users: How to uncover compelling insights (2013) Steve Portigal gives a talk in September 2013 at the IxDA LA meet up. I’ve read the book, but its always a good thing to watch / rewatch presentations from the author. He brings up some simple points that are always worth remembering –… Continue reading Interviewing Users – Steve Portigal

Inclusive Design

I’ve been spending the past few days thinking about inclusion. I’m embarking on a big project at work where there is a great need, and benefit, to ensure inclusive design practises are considered from the outset and importantly that we don’t exclude anyone. Previously in luxury fashion, banks, or social networks for the privileged, inclusive… Continue reading Inclusive Design